The purpose of this course is to acquire a basic knowledge about the profession of tour escorting/tour manager and interpretation. Getting familiar with the techniques and approaches for successful on field operation of a group tour.
Tours: What is tour? Types of tours. Escorted Tours
Tour Escorting: Concept, Why, What, How?
Role and Responsibilities of Tour Manager- Tour Managers Code of Conduct.
Personal hygiene and grooming checklist.
How to develop tour escorting skills.
Communication for tour escort-Language –Posture and Presentation.
Roadblocks in Communication-Speaking faults-Body language for speaking.
Tour commentary-Composition and Contents -Microphone Technique-Sense of Humour.
How to deal with awkward questions ,Apology and Pausing.
Linking commentary with what is to be seen.
Dealing with Emergencies- Accidents, Law and Order, Theft, Loss of documents.
First Aid: Importance-General Procedures-Evaluation of Situation.
Classroom presentations, Youtube clips, Role Play, Demo, Exercise for voice and pronunciation development.
23.02.19 onward, every Saturdays 2:00 to 5:00pm and Sundays 8:00 to 11:00am (7 weekends)
Any graduate, Age no bar